We understand that what you share with the AI is personal. Your trust is the foundation of the entire service — and this is how we care for it.
Transparency with the AI
Google Gemini, under its enterprise API, has a zero-retention policy: it does not store your conversations or use them to train its models.
Granular control
In family, partner or friend spaces, you can mark any message as "private". That means only you and the AI see it. Neither your partner, your family, nor your friends will ever know it existed. The AI uses it as context to help you better — but no human ever reads it.
Human access
Our team does not read user conversations as part of our work. There is no manual audit of what you write.
If you contact us because something goes wrong and you explicitly give us permission to review your account, then yes we can access — just to help you.
Infrastructure
DigitalOcean, with data center in the European Union. GDPR applies from the first byte.
Each account lives in its own logical space. Accessible only with your credentials.
Under the hood
These are the tools that power the platform. All industry leaders, with strict data protection policies and confidentiality agreements.
Processes your messages to generate AI responses.
Transcribes what you say when using voice mode.
Gives voice to the AI when you enable voice mode.
Powers group video calls.
Processes subscription payments.
Measures traffic and aggregate usage to improve the platform. Only loaded if you accept analytics cookies.
Measures the effectiveness of our ads on Facebook and Instagram. Loaded only if you accept marketing cookies.
Technical detail
Full list of cookies that may be installed in your browser depending on the categories you accept.
| Name | Purpose | Duration |
|---|---|---|
| PHPSESSID / MERCURE_AUTHORIZATION | Maintains the user session (login) and the real-time chat connection. | Session |
| REMEMBERME | Remembers your login so you do not have to authenticate again. | 1 year |
| __stripe_mid, __stripe_sid | Payment fraud prevention by Stripe. | 1 year / 30 min |
| cc_consent (localStorage) | Stores your choice about which cookie categories you accept or reject. | 180 days |
| Name | Purpose | Duration |
|---|---|---|
| _ga | Identifies unique visitors for statistical purposes. | 2 years |
| _ga_<MEASUREMENT_ID> | Maintains the measurement session state in Google Analytics 4. | 2 years |
| _gid | Distinguishes unique visitors over 24 hours. | 24 hours |
| Name | Purpose | Duration |
|---|---|---|
| _gcl_au, _gcl_aw | Measures conversions from Google Ads campaigns (conversion linker). | 90 days |
| IDE, test_cookie | Shows and measures relevant Google ads on other sites. | 13 months |
| NID | Stores user ad preferences from Google. | 6 months |
| _fbp | Identifies the browser to measure and personalize Meta ads. | 90 days |
| fr | Meta (Facebook and Instagram) remarketing across their ad network. | 90 days |
You can change your choice at any time:
Your rights
Request a copy of everything that is yours in structured format. We send it in under 72 hours.
From My account → Delete account. Immediate and irreversible: messages, sessions, questionnaires, summaries — it all disappears.
Modify your personal data, preferences and settings from your profile.
Cancel your subscription or opt out at any moment, without explanations.
You can change your cookie preferences at any time. Also via the floating cookie icon at the bottom left.
Regulatory compliance
General Data Protection Regulation. Informed consent, right to be forgotten, portability, breach notification.
California Consumer Privacy Act. California residents can exercise rights of access, deletion and opt-out.
Lei Geral de Proteção de Dados. GDPR-equivalent principles applicable to Brazilian users.
Personal Information Protection and Electronic Documents Act. Protection for Canadian users.
By operating under Spanish and European jurisdiction, we apply the strictest protections (GDPR) to every user worldwide, wherever they live.
Technical measures
Got any question about how we treat your data? Write us and we respond in under 24 hours.
Want the full legal text, with legal basis article by article?
See full privacy policy →Your cookies, your choice
We use first and third-party cookies for analytics (Google Analytics) and marketing (Google Ads and Meta — Facebook and Instagram). You can accept all, reject all, or pick what to allow. We do not use cookies that store the content of your conversations. Learn more